What you should look out for when hiring a professional moving company

22nd May 2024

Choosing the right removal company can be just as crucial to the success of the move as the actual move itself. How do you choose a company that will bring your belongings safely to your new home with complete satisfaction? What should you expect in terms of reliability and professionalism? And is there an easy way to get quotes from professional removal companies? In this article, you will learn what you need to keep in mind when hiring a professional moving company.

Credentials and Reputation

You should only entrust your valuables and belongings to trustworthy removal companies. You can easily obtain quotes from them in just a few clicks on the getamover platform. Furthermore, you should definitely check the licenses of a company. Ask whether these are available. And what about the companies’ online reviews? These can be informative. You should also reach out to your friends and family to see if there are any points of contact with the company. 

Service Offerings

Why should you settle for a one-size-fits-all solution when you can have the advantage of an option that is catered to your specific needs? Ask yourself what specific services you require. And does the company offer services such as packing, storage, or disposal? Of course, the company should be able to say specifically how it handles delicate items so that they arrive safely. Once you have understood the services on offer, you can get an idea of how the move will be conducted.

Cost and Payment Structure

The costs of a removal company can be decisive. That’s why you should allow enough time to check the quotes carefully. You probably don’t want to fall into the trap of hidden costs? Here too, you should always ask if anything is unclear. The cheapest provider is not always the best. Don’t forget that you are entrusting a company with your belongings. Be mindful when choosing, and think carefully about which company best fits your budget.

Customer Service and Communication

How good is the communication with the removal company? Do they respond quickly to inquiries? And are these satisfactory, leaving no questions unanswered? Does the company in question offer a dedicated point of contact during the move? For ongoing support, this can be crucial. Furthermore, good customer service shows that the company is genuinely interested in the needs of its customers. 

Post-Move Services

What happens when the removal men have left your home and problems become apparent? Is there a transparent process for treating complaints and damages? Does the company take care of the disposal of the packaging materials used or do you have to take care of this yourself? Here, too, you should inquire carefully in order to be optimally prepared.