The Role Managed Network Solutions Play For The QSR Industry

12th June 2024

In the fast-paced world of quick serve restaurants (QSR), efficiency and reliability are paramount to the successful daily operations of these businesses. With the increasing reliance on technology for many processes such as inventory management, and order processing, having a robust and reliable network infrastructure is crucial.

Managed Network Solutions are an industry that has emerged as a game-changer for various industries, including the QSR industry. Managed service Providers offer a range of services that enhance operational efficiency, improve customer experience, and drive overall business success. In this blog post, we will be discussing exactly what Managed Network Solutions are and how they can help revolutionise the QSR industry.

What are managed network solutions? 

Managed Network Solutions refer to a comprehensive range of services designed to manage, monitor, and maintain an organisation’s network infrastructure. These services are provided by third-party experts and typically include:

  • Network monitoring and management: Continuous oversight and monitoring of network performance, identifying and resolving any potential issues.
  • Security services: The implementation of various security measures ensures QSRs that their sensitive information will stay protected and secure.
  • Cloud services: Implementation of cloud platforms for data storage, application hosting, and disaster recovery.
  • Technical support: A huge benefit to QSR businesses is the 24/7 support that managed network solutions provide. This can address any network-related issues promptly.
  • Scalability: Flexibility to scale network infrastructure up or down based on business needs. A great benefit to have for any business.

How does this benefit the quick-serve restaurant industry? 

Enhanced operational efficiency

In a QSR setting, downtime can be detrimental. Managed Network Solutions ensure that all systems such as inventory management and customer order systems are always up and running smoothly. By continuously monitoring network performance, these solutions can identify potential issues before they cause significant disruptions.

Improved customer experience

Customers expect quick and reliable service, Managed Network Solutions can help your business meet these expectations. Through enabling QSRs to offer features like mobile ordering and online payments, QSRs can improve their customer’s journey and increase customer satisfaction.

A reliable network means faster transactions, smoother order processing, and ultimately, happier customers.

Robust security measures

QSRs handle a significant amount of sensitive data, including customer payment information and proprietary business data. Managed Network Solutions provide robust security measures to protect this data from cyber threats. 

Save on costs

While setting up and maintaining a network can be costly, Managed Network Solutions offer a cost-effective alternative. By partnering with a team of specialists who provide managed network solutions, QSRs can save on the costs associated with hiring and training members of in-house staff.

Access to expertise

Partnering with a Managed Network service Provider gives QSRs access to a team of experts with experience in network management. This knowledge ensures that the network infrastructure is not only maintained but frequently optimised to meet the evolving needs of the business.