Staying Safe at Online Casinos: An Interview with Ville Saari, Head of Content at Bojoko

30th May 2024

As the popularity of online casinos continues to rise, so do the risks associated with them. It’s crucial for players to be informed about how to identify safe and reputable casinos. To shed light on this topic, we spoke with Ville Saari, Head of Content at Bojoko.com, a platform known for its comprehensive and trustworthy casino listings. With extensive experience in the industry, Saari is a recognised expert in online casino safety measures.

In this interview, Saari discusses the steps players can take to ensure they sign up with safe online casinos, the stringent vetting process Bojoko employs to list only the most reputable platforms, and the importance of responsible gambling measures. He also highlights the red flags to watch out for when choosing an online casino and offers practical advice for newcomers to the world of online gambling.

Let’s start with the basics. How can players ensure that the online casinos they sign up for are safe and trustworthy?

First and foremost, players should check if the casino is licensed by the UK Gambling Commission. This means the casino is directly responsible to Britain and needs to follow the UK’s rules and regulations. This, in and of itself, should mean that the brand is trustworthy, but it also provides added safety in case something should go wrong.

Additionally, players should look for casinos with a good reputation. Reading reviews and checking ratings from other players can provide insights into their experiences. This is one of the core functions of Bojoko.com and many other UK-oriented casino comparison sites.

Secure websites will also display SSL encryption, which protects your personal and financial information.

Lastly, responsible gambling measures, such as self-exclusion options and deposit limits, are good indicators of a trustworthy casino.

What measures does Bojoko take to vet the casinos listed on your platform?

We have a rigorous vetting process to ensure the casinos we list are safe for our users. We start by checking the casino’s licensing and regulatory status. Then, we look into the casino’s history, ownership, and any past issues or controversies. Moreover, we test the casino ourselves, looking at the user experience, customer support, payment options, and game fairness. Of course, we also only list casinos that hold licences from the UKGC.

We also ensure that the casinos promote responsible gambling and provide players with the necessary tools to control their gambling habits. These factors combined help us maintain a high standard for the casinos listed on Bojoko.

You mentioned responsible gambling. How important is it for online casinos to have measures in place for responsible gambling, and what should players look for in this regard?

Responsible gambling is crucial. It’s important for the well-being of the players and the integrity of the gambling industry. Players should look for casinos that offer tools like deposit limits, loss limits, session limits, and self-exclusion options. These tools help players manage their gambling and prevent it from becoming problematic.

Additionally, casinos should provide access to resources and support for those who might be struggling with gambling addiction. This includes links to organisations like GamCare and GambleAware, which offer advice and support to affected individuals.

In your experience, what are some red flags that players should be wary of when choosing an online casino?

There are several red flags that players should be aware of. One of the biggest is the lack of a valid licence. If a casino is not licensed by the UKGC, avoid it. Poor customer service is another warning sign; if a casino is difficult to contact or unresponsive, it could indicate deeper issues.

Other red flags include unclear or unfair terms and conditions, especially regarding bonuses and withdrawals. If the terms seem too restrictive or confusing, steer clear. Also, watch out for casinos with a history of delayed or denied payments to players.

How does Bojoko ensure that the information on your platform remains up-to-date and reliable?

We have a dedicated team that continuously monitors the casinos listed on our platform. This includes regular checks of their licensing status, updates to their terms and conditions, and ongoing reviews of player feedback. We also encourage our users to provide feedback and report any issues they encounter, which helps us maintain accurate and reliable information.

Moreover, we collaborate closely with the casinos to ensure they comply with our standards and provide timely updates about any changes to their operations. This proactive approach helps us keep our platform trustworthy and up-to-date.

Finally, what advice would you give to someone new to online casinos to help them get started safely?

My advice for someone new to online casinos is to start by doing your research. Read reviews and understand the terms and conditions before signing up.

I would also strongly recommend setting a budget for your gambling activities and sticking to it. Use the responsible gambling tools available to help manage your play. And most importantly, remember that gambling should be a form of entertainment, not a way to make money.