Pontins staff prove you can’t ‘polish a turd’ say furious guests A Stoke family checking into Pontins Ainsdale last night have gone viral after posting about their horrific experience online. Jo Wade and her family had booked a half board stay through an internet hotelier to stay at the infamously terrible Pontins chalet site but then they arrived last night, a slew of issues found them taking to Facebook to vent their fury. The brown icing on the cake ended with them finding human faeces left on the ceiling of their room. That was after they checked into another room … Continue reading Pontins staff prove you can’t ‘polish a turd’ say furious guests